Beginning at Joshua Tree
How to get started with counseling
Start with a counselor who feels like a good fit.
You may know exactly what you want help with, or you may still be finding the words. You can begin in either place.
Our counselor profiles help you get to know the people behind the appointments. Choose someone whose experience and approach connect with what you need, then follow the steps below.
01 / Find your fit
Choose the person you’ll work with.
Counseling is personal. A counselor’s experience matters, and so does whether their way of working feels right for you.
Take a little time with the profiles. Read about the people each counselor serves, the concerns they work with, and how they describe their approach. You can also compare fees, office locations, and in-person or telehealth options.
If someone stands out, that is a place to begin. If you are unsure, Kelly can help you consider a few options.
02 / Make your request
Request your first appointment online.
Once you have chosen your counselor, use our secure booking portal to request a first session.
- Select the counselor you would like to see.
- Choose an available day and time.
- Enter your name and contact information. Adult clients should use their own name and email address.
- Add a valid credit card. A card on file is required for scheduled services.
Joshua Tree is private pay. Check your counselor’s fee before requesting a session. Read about fees and payment.
03 / Get ready to meet
Complete your forms before we meet.
After your appointment is accepted, you will receive an invitation to our secure client portal. This is where you complete your intake information and electronically sign the documents needed to begin.
- Use the portal invitation to access your account.
- Complete the intake questions and review your service agreements.
- E-sign every required document. For couples and teens under 18, make sure all required people have signed.
If you have trouble accessing or finishing your forms, contact Kelly before the deadline so she can help.
A few details before you book
Starting as a couple, for a teen, or for another adult?
The person requesting an appointment and the people signing consent may be different. Here is what to know.
Couples
One partner may request the appointment. Both partners must electronically sign consent for treatment at least 24 hours before the first session.
Make sure each partner receives and completes the required documents. If either person’s consent is missing at the deadline, the appointment will be canceled.
Teens
A parent or legal guardian may request counseling for a teen under 18. The first appointment is with the parent or guardian only.
If parents are married, one parent’s consent is required. If parents are divorced, legally separated, or were never married, both parents must sign consent for treatment.
Another adult
The adult receiving counseling must request their own appointment using their own name and email address, even if someone else will pay.
You may help with the cost through an approved third-party payment arrangement. Contact Kelly to set this up before the first session.
If your family has a different custody or guardianship arrangement, please contact Kelly before booking so the required consent documents can be reviewed.
Your first appointment
Know where you’re meeting.
Check your appointment details for the session format and your counselor’s location.
Meeting in person
Joshua Tree has two nearby Northwest Tucson offices. Counselors may work at La Cholla, Oracle, or both, so check which office your appointment is at.
- La Cholla
- 7522 N La Cholla Blvd
Tucson, AZ 85741
La Cholla directions (opens in a new tab) - Oracle
- 6891 N Oracle Rd #155
Tucson, AZ 85704
Oracle directions (opens in a new tab)
Meeting online
Set aside a quiet, private space and use the telehealth link provided for your appointment. Check your internet connection, camera, and microphone before the session begins.
If you will be outside Arizona for an online appointment, check with your counselor before scheduling or traveling.
Your client portal keeps your appointment information and paperwork in one place. Sign in to your portal.
You don’t need to arrive with a perfectly organized story.
Your first meeting is a place to talk about what brings you here, ask questions, and begin getting to know your counselor. You can start with what feels most important to you.
A few common questions
What else should I know?
Do I need a referral?
No. You can choose your counselor and request an appointment directly through our online portal.
How much does counseling cost, and do you take insurance?
Fees vary by counselor and service and are listed on each profile. Joshua Tree is private pay and accepts credit card payments only. A valid card must remain on file.
Clients receiving psychotherapy from a licensed counselor may request a superbill for possible out-of-network reimbursement. Your insurance plan determines eligibility. Superbills are not available for internship sessions or pastoral counseling. Read our fees and payment information.
What if I’m not sure who to choose?
Read a few profiles and notice whose experience and approach connect with what you need. If you would like help narrowing your options, use the counseling inquiry form below. Kelly can suggest a few counselors for you to consider.
What if I cannot book online?
Kelly can help if you have trouble requesting an appointment, accessing the portal, or using an email address that is already connected to Joshua Tree. Use the inquiry form below or text (520) 308-4999.
Can someone else pay for my counseling?
Yes, with an approved third-party payment arrangement. Contact Kelly before your first session to complete a Third Party Payor Agreement and arrange the card on file.
Paying for counseling does not give the payer access to your clinical information or counseling records. Payment responsibilities, including any applicable late-cancellation or missed-appointment fees, are explained in the agreement.
What if I need to cancel or want a different counselor?
Once your initial appointment has been accepted, you can cancel it in your client portal. Review your service agreement for the cancellation policy and any applicable fees.
If you would like to work with a different counselor, contact Kelly for help making the change. If you decide not to begin counseling, contact her about removing your card on file.
Will Christian faith be part of my counseling?
In licensed counseling, you can discuss whether and how you would like faith integrated into your sessions. You can also choose counseling without faith integration.
Pastoral counseling at Joshua Tree begins with a Christian framework. Read about the different kinds of care and share your preferences with your counselor.
Your next step
There is room for your story here.
Explore the people you could work with. When someone feels like a good fit, request your first appointment through our secure portal.
Counseling inquiry
A little help finding your fit.
If you are unsure which counselor to choose or need help with booking, use the inquiry form below. Kelly, our practice manager, can help you consider options and work through the practical details.
For a quick question, you can also text Kelly.
Please keep your inquiry to general scheduling and fit questions. Use your secure client portal for sensitive clinical information.