Contact Us

We are so glad you found us. before reaching out, we would like to highlight a few key points in case you missed them or haven’t fully browsed our website yet: 

  1. We offer private pay counseling services in Tucson. We do not accept insurance. Each counselor has a different counseling fee which you can view here. You can book online with a counselor of your choosing. 
  2. We have two offices which we call La Cholla and Oracle since they are within close range of each other. When you type Joshua Tree Counseling into a maps app, it may automatically select the location closest to you. For this reason, please double check that you have the correct office location before heading to your first appointment.
  3. We specialize in individual counseling for children, teens, and adults, as well as couples counseling. At this time, we do not offer counseling for children under the age of eight or family counseling.
  4. We strongly encourage you to read our counselor bios and choose the counselor you feel most drawn to or who you believe will best fit your counseling needs. In our experience, clients tend to have better outcomes when they select their own counselor rather than being assigned one.

Last but not least…

  1. In order to stay focused on providing quality client care, we do not answer the phone and route all calls to voicemail. The voicemail includes instructions on how to cancel an appointment, establish yourself as a client, or book a session. You are welcome to send a text message if you have a quick question. All requests for services are directed back to our website, counselor bios, and online booking link. Phone calls related to other questions or requests may take three to five business days for a response.
  2. Some of our counselors maintain a waitlist. If you are willing and able to be flexible, we can add you to a counselor’s waitlist and notify you by text as soon as a spot becomes available. When this happens, you become next in line for a regularly occurring appointment time.

Send us a message...

Kelly Formo ~ Practice Manager

Kelly is our practice manager and “office mom.” She can help with scheduling questions, billing needs, superbills, and statements. She can also assist you with joining the waitlist for any counselor who is not currently accepting new clients.

When you arrive at Joshua Tree, you will find Kelly in the front office. She genuinely enjoys meeting clients and interacting with people. She learns who you are by name and, whenever possible, she greets new clients and helps orient them to the office.

The easiest way to reach Kelly is by texting her at (520) 308-4999. Due to call volume, voicemails left on our main line may take a few days to receive a response. Kelly does try to answer incoming calls from current clients. However, all other callers will receive a voicemail message.

We have worked to clearly explain who we are, what we do, and how to request appointments throughout the website. For this reason, most service requests are directed back to our counselor bios and online booking system. This helps protect Kelly’s time so she can focus on supporting client and counselor needs rather than answering general questions by phone.

You will quickly notice that Kelly is relational and engaging. Her love for Joshua Tree shines through everything she does. She is one of the reasons we believe Joshua Tree is unique and different. Once you meet her, you will understand exactly what we mean.